Bins not been emptied? We do apologise, but due to changes to our waste collection services the crews are finding they are not able to make it to some properties on the right day. We are working to address this. If your bin hasn't been emptied, check our webpage to see if you live in an area we know about and, if so, please just leave your bin out. You do not need to report it to us. We are doing everything we can to return to your property in the following day or two. You can also find out more about the changes to our bin collections and check your bin day with our online calendar.
Community help and advice
There are a number of organisations in our community which we support that can provide help and advice:
Cumbria Advice Network
The Cumbria Advice Network provides links to a huge number of organisations which can help you get the advice you need.
Citizens Advice Bureau
The Citizens Advice Bureau (CAB) provides free impartial advice about a number of issues.
The Cumbria Law Centre offers free legal advice to those who live and work in Cumbria. They prioritise those on the lowest incomes and we focus on civil, social welfare law in Housing, Debt, Employment and Welfare Benefit matters.
The Allerdale Disability Association can provide help and advice to those with a disability.
If you are struggling to meet your bills then there are some assistance schemes which we can provide including Discretionary Housing Payments and Council Tax Reduction Scheme. Anyone facing financial hardship should come to speak to us before getting behind on your council tax.
To reduce credit payments, the West Cumbria Credit Union may be able to help.
Grants and community support
The Cumbria Community Foundation helps groups and individuals to help them with an initiative.
There is a lot of help and advice for young people. Go to the Cumbria County Council website for more information.