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Coronavirus

See the latest news and get more information regarding coronavirus (Covid-19). Find out more about the help for affected businesses, charities and individuals. There is also advice if you are reopening your business and shopping safely. Please use our online forms, webchat, app and phone number to contact us. Our Wigton office is open by appointment only - call 0303 123 1702 to book an appointment to speak to a customer service advisor.

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Difficulty paying your bill

Allerdale Borough Council aims to provide information and support for people who are struggling to pay Council Tax.

If you are having difficulty paying, our budget advice page may be able to help. 

If you are on a low income, you may qualify for the  Council Tax Reduction Scheme . For details of other reductions and exemptions from your Council Tax bill, see our  discounts and exemptions information page.

You may also be entitled to benefits .

If you are unable to pay your Council Tax, or any other payment owed to us, you should contact us as soon as possible to discuss your personal circumstances. You can do this by calling  0303 123 1702 .