We are currently experiencing issues with our bin collections which means we have not been able to make it to some properties on the scheduled day. We apologise to everyone affected by this. To help alleviate the issue whilst a long-term solution is devised, we are suspending garden waste and glass, cans and plastic collections for up to two months from 8 July 2019. More details.
Difficulty paying your bill
At Allerdale we aim to provide information and support for people who are struggling to pay Council Tax. If you are having difficulty it might be useful to read the information on our budget advice page.
If you are on a low income you may qualify for Council Tax Reduction Scheme. For details of other reductions and exemptions from your Council Tax bill see our discounts and exemptions information page.
You may also be entitled to benefits.
If you are unable to pay your Council Tax, or any other payment owed to us, you should contact us as soon as possible to discuss your personal circumstances. You can do this by calling 0303 123 1702.