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Garden waste collections

The council and our waste collection partners Allerdale Waste Services would like to apologise for the issues which have affected some properties' garden waste collections this week. The issues have been caused by self-isolation and other staff absences. 

The advice for households who've not had their collection this week is to take bins back in and present them on their next scheduled garden waste collection day.

Households are advised to continue checking our website and social media accounts for the latest information on collections.

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Coronavirus

England has moved into Step 4 from 19 July 2021

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help and advice for affected businesses, charities and other organisations.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

Difficulty paying your bill

Allerdale Borough Council aims to provide information and support for people who are struggling to pay Council Tax.

If you are having difficulty paying, our budget advice page may be able to help. 

If you are on a low income, you may qualify for the  Council Tax Reduction Scheme . For details of other reductions and exemptions from your Council Tax bill, see our  discounts and exemptions information page.

You may also be entitled to benefits .

If you are unable to pay your Council Tax, or any other payment owed to us, you should contact us as soon as possible to discuss your personal circumstances. You can do this by calling  0303 123 1702 .

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