Close ​​​​​​​Waste collections

Bins not been emptied? We do apologise, but due to changes to our waste collection services the crews are finding they are not able to make it to some properties on the right day. We are working to address this. If your bin hasn't been emptied, check our webpage to see if you live in an area we know about and, if so, please just leave your bin out. You do not need to report it to us. We are doing everything we can to return to your property in the following day or two. You can also find out more about the changes to our bin collections and check your bin day with our online calendar.

Website accessibility and document readers

Website accessibility

We have built this new website with accessibility in mind. It has a number of features to meet the W3C Web Accessibility Initiative Web Content Accessibility Guidelines (WCAG) Version 2.0 standards requiring sites to be perceivable, operable, understandable and robust. 

As a result we have used 

  • a clear and simple design with a sharp contrast
  • easy navigation
  • compatibility with screen readers and other devices as well as browser extensions
  • 'alt-text' on items by default 
  • functionality which does not require a mouse
  • responsive design allowing increase in font
  • slide galleries with an at least three second rotation
  • use of html components to allow easy migration

Browser extensions and online help

The BBC's My Web My Way website provides lots of information on how to enhance the experience for computer users with disabilities.

Google offers a number of browser extensions to its Chrome browser. As does Apple.

There is also more information on how to use the accessibility features in the Microsoft software

Translation services

We've designed our website to work with online translation services such as Google Translate. You can find out more about the translation services we provide if you need more help with our services.

How do I read documents which can be downloaded on the Allerdale Borough Council website?

There are a number of documents which are available to download on this website. Most will open automatically with readers already installed on your computer or mobile device. 

However, if there is a document which is in a format which you haven't got, you can find the links to download the free readers below:

PDF documents

Download the free Adobe PDF reader

Word documents

Download the free Microsoft Word document reader