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Garden waste collections

The council and our waste collection partners Allerdale Waste Services would like to apologise for the issues which have affected some properties' garden waste collections over the last couple of weeks. The issues have been caused by self-isolation and other staff absences. 

The advice for households who've not had their collection this week is to take bins back in and present them on their next scheduled garden waste collection day.

Households are advised to continue checking our website and social media accounts for the latest information on collections.

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Coronavirus

England has moved into Step 4 from 19 July 2021

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help and advice for affected businesses, charities and other organisations.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

Welcome to our website

We hope you like our website. It has been designed to make it easier for you to use. It works on mobile, tablet, laptop and desktop so you can access our services wherever you are.

To find services, you can use the search or the A-Z . Each page also has a navigation menu and a "breadcrumb" to help you find your way around. We've also tried to group topics in the most obvious way.

However, we want to make it as simple as possible and help you as much as possible with the new look. Therefore below are some key tasks to help you navigate your way round. We've also included a list of the main section headings

There are going to be things that can be improved and we welcome your feedback. Please use our general enquiry online form and mark it for website feedback .

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