Find out more about the changes to our bin collections. You can also check your bin day with our online calendar and if we have missed collecting your waste, you can report it online.You can also find out how to report issues to us online such as if you haven't had a calendar or a new bin/box.
Easter waste collections and opening hours
In the week beginning, 22 April, all collections will be a day later with collections usually due on Friday 26 April being carried out on Saturday 27 April. Collections return to normal in the following week. Find out more.
Elections - May 2019
Find out more about the local elections on 2 May 2019, including how to register to vote, how to apply for a postal or proxy vote and who is standing for election. You can also see a full breakdown of the results in 2015. You can also find out about the European Parliament elections on 23 May 2019.
Food hygiene complaints and food poisoning
We will carry out an inspection if we receive a complaint about a food business which is alleged to not be complying with the food hygiene regulations.
We will also help carry out investigations into possible food poisoning.
Food hygiene complaint reports
If you think a food business is not handling food safely, then use the online general enquiry form below or contact our food safety team by telephone. All complaints are treated confidentially.
Food poisoning is a foodborne disease such as Salmonella and is usually caused by consuming food or drink contaminated with bacteria or their toxins. Symptoms may include stomach ache, diarrhoea, vomiting, nausea and sometimes a raised temperature.
If you think you have suffered from food poisoning, then in the first instance contact your GP or other medical practitioner. They may request a stool sample from you.
You can report a possible food poisoning to our food safety team. Please include details of the premises, the food eaten, when it was eaten and symptoms experienced. You can also speak to one of our food hygiene team.