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Government's £150 rebate scheme

Eligible households across Allerdale will begin to receive their £150 energy cost council tax rebate from today (Thursday 12 May). 
 
More than 40,000 households will receive a one-off payment, with the first batch of payments for those in council tax bands A to D who pay for their council tax via direct debit.
 
There are some households whose Direct Debit details have not been verified and these will follow on as soon as possible. Households who don’t pay by direct debit will receive letters containing information on how they can collect the rebate from their local post office in the coming weeks. 

Find out more about the rebate scheme.

Food hygiene complaints and food poisoning

We will carry out an inspection if we receive a complaint about a food business which is alleged to not be complying with the food hygiene regulations.

We will also help carry out investigations into possible food poisoning.

Food hygiene complaint reports

If you think a food business is not handling food safely, then use the online general enquiry form below or contact our food safety team by telephone . All complaints are treated confidentially.

Report a business

Food poisoning

Food poisoning is a foodborne disease such as Salmonella and is usually caused by consuming food or drink contaminated with bacteria or their toxins. Symptoms may include stomach ache, diarrhoea, vomiting, nausea and sometimes a raised temperature.

If you think you have suffered from food poisoning, then in the first instance contact your GP or other medical practitioner. They may request a stool sample from you.

Find out more about food poisoning from Public Health England and the NHS websites.

You can report a possible food poisoning to our food safety team . Please include details of the premises, the food eaten, when it was eaten and symptoms experienced. You can also speak to one of our food hygiene team .

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