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Bank holiday bin collection changes

There will be some changes to bin collections on the week commencing Monday, May 3, due to the bank holiday. Collections will take place one day later than normal. You can view the online calendar - or download an annual one - by clicking here.

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Elections in May 2021

Elections for the Cumbria Police and Crime Commissioner and by-elections for some local government seats were held on 6 May 2021. Find out more about the elections and the local by-election results as they come in.

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Coronavirus

Coronavirus restrictions remain in place across England including Allerdale. Some of the rules on what you can and cannot do changed on April 12. However, many restrictions remain in place. This link includes details of the roadmap out of lockdown.

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help for affected businesses, charities and other organisations including the support grants that are available.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

Asylum and Immigration


An asylum seeker is someone who comes to the UK, often fleeing persecution, torture or war, and applies for refugee status. Until refugee status is granted, such a person remains an asylum seeker. Asylum seekers often encounter homelessness and face difficulty in obtaining accommodation.

The council has a statutory responsibility to offer assistance to asylum seekers under the National Assistance Act of 1948. We have a duty to provide accommodation and benefits to asylum seekers whilst they await the outcome of their case with the Home Office.

However, following changes in the law due to the Immigration and Asylum Act of 1999, asylum seekers that arrived after April 2000 no longer have a right to assistance and do not have to be provided for by the council. Instead, the Home Office provides support through the National Asylum Support Service (NASS). Further information and Asylum support helpline numbers can be found on the Gov.UK website.

The National Asylum Support Service (NASS) provides support, accommodation and financial help for asylum seekers whilst their claim is being considered by the Immigration & Nationality Directorate (IND). They administer the various benefits asylum seekers are entitled to and also make provisions for temporary accommodation.