Coronavirus (COVID-19) outbreak
For the latest information and advice on Coronavirus (COVID-19) outbreak go to the UK Health Security Agency (formerly known as Public Health England) and Cumbria County Council websites. The Cumbria County Council website has the latest information regarding schools and nurseries:
- Go to the UK Health Security Agency website
- The NHS coronavirus website
- Go to the Cumbria County Council website
- FAQs from UK Health Security Agency
The NHS website also has a symptom checker and advice what to do if you are suffering from coronavirus symptoms.
Other ways you can stay up to date with the latest information:
- Sign up to email updates from us
- Sign up to email alerts from Cumbria County Council
- Download the latest newsletter all partners in Cumbria are helping to produce (click on the link to the Cumbria County Council website, and open the "Allerdale" tab)
- Join the government's WhatsApp group
Latest restriction situation
The government announced that it was to introduce Plan B measures from 10 December 2021 to help slow the spread of the Omicron variant.
Introduction of Plan B measure from 10 December 2021
The government recently announced a move to Plan B measures in England as outlined in the Covid-19 Autumn/Winter Plan from September.
In summary the measures announced were:
- From Friday 10 December, face coverings will be mandatory again in most indoor settings , including shops. There will be exemptions where it is not practical, such as when eating, drinking, exercising or singing.
- From Monday 13 December, those who can work from home should do so, allowing us to slow transmission by reducing our contact with others. Anyone who cannot work from home should continue to go into work, and consider regular testing to manage their own risk and the risks to others.
- From Wednesday 15 December NHS Covid Pass certification will be mandatory in venues where large crowds gather (4k+ outdoor unseated; 500+ indoor unseated, any venue 10k+). An NHS Covid Pass or negative lateral flow test will be sufficient. Find out more on our website.
- Daily Contact Testing will be introduced
- Vaccines still provide the best protection against the virus, and all adults are now eligible for booster vaccines.
These measures are in addition to:
- A renewed push on testing, this includes testing before you meet others, socialise or go to crowded or enclosed places.
- A renewed push on vaccines and boosters - being fully vaccinated is the best way to protect yourself against catching COVID.
- Continued messaging on ventilation - let in fresh air when meeting indoors.
A full list of guidance on these changes will be available on the Government website .
Details of latest measures
Face coverings are compulsory in shops and other settings such as banks, post offices and hairdressers, as well as on public transport unless individuals are exempt from doing so. This is the law. A full list of the types of places where face coverings are required can be found on the government website.
Self isolation and testing
If you've tested positive for coronavirus (COVID-19), you usually have to self-isolate for 10 full days. You may be able to leave self-isolation on or after day 6 of your self-isolation period if certain conditions are met.
If you've been in close contact with someone who has COVID-19, you may have to self-isolate for 10 full days.
You might need to self-isolate for longer if you get symptoms while self-isolating or your symptoms do not go away.
You will not need to self-isolate in certain situations. Find out more on the NHS website .
If you do not have COVID-19 symptoms, but you have a positive PCR test result, you must stay at home and self-isolate.
If you live in the same household as someone with COVID-19 you are at significantly higher risk of becoming infected yourself.
If you have been vaccinated with a COVID-19 vaccine, you are less likely to become severely ill if you catch COVID-19. You are also less likely to spread COVID-19 to other people, but it is still possible for this to happen.
- if you are aged 18 years 6 months or over and you are not fully vaccinated*, and you live in the same household as someone with COVID-19, you are legally required to stay at home and self-isolate
- if you are fully vaccinated or aged under 18 years and 6 months, and you live in the same household as someone with COVID-19, you are not legally required to self-isolate. However, you are strongly advised to take an LFD test every day for 7 days, and to self-isolate if any of these test results is positive
*You are fully vaccinated 14 days after having received two doses of an approved vaccine (such as Pfizer/BioNTech, AstraZeneca or Moderna/Spikevax) or one dose of the single-dose Janssen vaccine.
LFD tests are very good at identifying people who have high levels of coronavirus and are most likely to pass on infection to others, even if you do not have symptoms.
Anyone aged 5 years and over who lives in the same household as someone with COVID-19 and who is not legally required to self-isolate is now strongly advised to take an LFD test every day for 7 days. If any of these LFD tests are positive they should self-isolate in order to protect other people. The public health advice for people with symptoms of, or a positive test result for COVID-19 remains the same for everyone.
Financial help for eligible people who are self-isolating
You may be entitled to a one-off payment of £500 through the NHS Test and Trace Support Payment scheme if you are legally required to stay at home and self-isolate or you are the parent or guardian of a child who has been told to self-isolate.
You can see the latest on international travel rules - to and from England - on the government website.
Vaccines for those 18 years and over
Everyone is welcome for their Covid vaccine, even if you have said no and changed your mind you can still have your first, second and booster vaccine.
Vaccines for 12-15 year olds
- 12-15 years olds will be offered a second dose of the Pfizer-BioNTech vaccine, no sooner than 12 weeks after their first dose.
- This follows the recommendation of the independent Joint Committee on Vaccination and Immunisation.
- The NHS will contact you when it is your turn.
- The government will be expanding the booster programme for all adults aged 18+ in order of descending age groups.
- This will be offered no earlier than three months after the second dose.
- The NHS will contact you when it is your turn. Find out more on the local NHS website.
The government has also released its Autumn/Winter plan for tackling the spread of Covid-19. There are two plans - A and B.
Over autumn and winter, the Government will aim to sustain the progress made and prepare the country for future challenges, while ensuring the National Health Service (NHS) does not come under unsustainable pressure.
The Government plans to achieve this by:
- Building our defences through pharmaceutical interventions: vaccines, antivirals and disease modifying therapeutics.
- Identifying and isolating positive cases to limit transmission: Test, Trace and Isolate.
- Supporting the NHS and social care: managing pressures and recovering services.
- Advising people on how to protect themselves and others: clear guidance and communications.
- Pursuing an international approach: helping to vaccinate the world and managing risks at the border.
If the data suggests the NHS is likely to come under unsustainable pressure, the Government has prepared a Plan B for England. The Government hopes not to have to implement Plan B, but given the uncertainty, it is setting out details now so that the public and businesses know what to expect if further measures become necessary.
Given the high levels of protection in the adult population against COVID-19 by vaccination, relatively small changes in policy and behaviour could have a big impact on reducing (or increasing) transmission, bending the epidemic curve and relieving pressure on the NHS. Thanks to the success of the vaccination programme, it should be possible to handle a further resurgence with less damaging measures than the lockdowns and economic and social restrictions deployed in the past. The Government would provide prior notice as far as possible to the public and Parliament ahead of implementing any necessary changes in a Plan B scenario.
The Government’s Plan B prioritises measures which can help control transmission of the virus while seeking to minimise economic and social impacts. This includes:
- Communicating clearly and urgently to the public that the level of risk has increased, and with it the need to behave more cautiously.
- Introducing mandatory vaccine-only COVID-status certification in certain settings.
- Legally mandating face coverings in certain settings.
The Government would also consider asking people once again to work from home if they can, for a limited period. The Government recognises this causes more disruption and has greater immediate costs to the economy and some businesses than the other Plan B interventions, so a final decision would be made based on the data at the time.
People who need help and assistance should go to Cumbria County Council website to find help quickly. Organisations from across the county have contributed to the online information. It includes information on support for people struggling to feed themselves or their families, debt and housing advice, benefits and financial grants, mental wellbeing and more.
For residents who need urgent help finding food and essential items, or if they are struggling to cope with their current situation for whatever reason, they are advised to call the county council’s Support Helpline on 0800 783 1966 (Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm).
There is also this from the government.
Getting a test, and more on the test and trace system
There are two types of tests: LFT and PCR.
LFT tests are quick and takes about 30 minutes to test. They show if you are infectious. PCR tests have to be sent to a laboratory and can confirm if you are positive or negative.
Testing is now available for anyone over the age of five.
There are testing sites available for throughout Cumbria - some are mobile sites which pop-up in places on specific days.
Lateral flow tests (LFT) - quick tests
You are advised to take two lateral flow tests a week. They can show if you are infectious and therefore can be useful to track asymptomatic infections.
These can be done at home or at work.
Lateral flow tests are available for individuals, including parents of children at school.
NHS Test and Trace app
Find out more about the NHS Test and Trace app .
If you are advised to self-isolate and are on a low income, you may be entitled to a Test and Trace Support payment.
From 30 November 2021, those who have come into contact with an individual who may have been infected with the Omicron variant will need to self-isolate. This will apply even if you are fully-vaccinated or aged 18 or under. This is the law.
More information and advice about coronavirus on our website
The latest information on coronavirus and our services
The council's bereavement services team will continue to provide support to the recently bereaved.
Funeral attendance is no longer be limited to 30 people, but will be determined by how many people the COVID-secure venue can safely accommodate with social distancing.
Allerdale Building Control will be continuing to offer site inspections. Same day inspections will be available if booked before 10am that day.
There will, however, be certain restrictions. We will not be able to undertake internal inspections of occupied homes i.e. where we need to enter the home itself to carry out an inspection. For unoccupied buildings including, for example, new homes, we ask that the inspection can be undertaken unaccompanied and that the building is ventilated e.g. windows are left open during the inspection.
All external inspections e.g. for foundations, drains etc. can be undertaken as before, albeit with the normal covid protocols in place (social distancing etc.). If your business has specific new procedures in place for this lockdown, then please advise us and we will adhere to those measures requested
If you have any queries on this matter please phone our Building Control team or email them at email@example.com.
There is a separate page which provides all the information you need to help with the business assistance schemes announced by the government. This includes information for takeaways.
There is also a separate page if you are eligible for one of the busines rate grants provided by the government which we are administering.
There is also a page with some advice on reopening your business safely.
All of our car parks are open for use and the multi-storey in Workington town centre is available from 7am to 7pm Monday to Sunday. The locations of our car parks can be found on our website .
Car park customers are encouraged to use the MiPermit mobile app, where applicable, to pay for parking and it may be beneficial to download the app before arriving in one of our car parks. MiPermit is a cashless system which allows people to buy a digital 'ticket' and control how long they stay through the app. More information on MiPermit can be found on our website.
Safety in our car parks
The council has also put in measures to reduce the risk of infection to its staff as well as the users of its car parks. This includes revised signage reminding people to:
- practice social distancing in crowded areas
- keep hands clean
Payment machines now accept cash and card payments. However, we are encouraging you to use the MiPermit app to pay for parking where this is available as this means there is no need to visit a pay and display machine.
More on the MiPermit app
The app can be downloaded from mobile app stores and includes features such as reminders when their parking is due to expire, as well as the ability to top-up their parking time online without returning to their vehicle. The app automatically updates the system used by the enforcement team, meaning no penalty charge will be issued.
Unfortunately, the app cannot currently be used in Fairfield (Sainsburys) car park in Cockermouth or the Booths car park in Keswick due to the need to provide a ticket for repayments to the supermarkets’ customers.
It also cannot be used in the following car parks as the council manages them on behalf of others: Irish Street car park and South Quay car park at Maryport on in Workington's multi-storey car park.
The multi-storey car park in Workington is now open with safety measures in place including new signage and payments by card only.
A new web page is being promoted by the LDNPA safer lakes website which encourages people travelling to the Lake District to park safely and avoid the more popular destinations.
All meetings are now being carried out in person with a number of places for the public. Where possible we will provide a recording of the meeting for the public. Find out more on the meetings page.
The range of services available to our customers on-line has continued to grow and now includes the introduction of on-line parking permits bookable through the MiPermit app, downloadable bin calendars, checking bin collections and reporting missed bins, as well as making payments, general enquiries, and reporting problems.
With the relaxation of restrictions, we are reopening our offices on an appointment-only basis to ensure the safety of our customers and our staff.
Please note there will no longer be a walk-in service.
Customers can ring 0303 123 1702 to arrange an appointment at a time and location convenient to them at our offices in Allerdale House, Workington, Maryport Town Hall, Keswick Town Hall, Wigton Market Hall and Cockermouth Town Hall. When making the appointment advisors will discuss the enquiry and confirm the time, date and any documents or information customers need to bring along with them to be able to deal with the enquiry.
The customer service team will continue to be available on the phone on 0303 123 1702. However, residents are encouraged to use digital methods to contact the council where possible, to avoid having to wait on the telephone.
The council’s website is open 24/7 and the “Report It” forms allow customers to let us know about issues and obtain information at a time which is convenient for them. Go to www.allerdale.gov.uk/report.
As a result of the Covid-19 pandemic many of our staff now work remotely. This means that written correspondence delivered to Allerdale House is opened by our on-site document management team, scanned it into our electronic system and distributed to the person or department most appropriate to answer your enquiry, we aim to respond to you within two working days of receiving your letter.
Letters marked private and confidential will not be opened at Allerdale House but instead will be posted to the intended recipient and we will aim to respond to you within 10 working days of receiving your letter.
We’re also encouraging people to be neighbourly. With many people at home, issues of noise and bonfires have become a bit more of a problem. We’re asking people to respect each other and discuss any needs with their neighbours (from a social distance or online of course). We are on hand if a mutual solution can’t be found. People should ring 0303 123 1702 and speak to our environmental health team.
People who are homeless – or are at risk of becoming homeless – are being reassured that the council's housing options team is continuing to do everything it can to offer support to those who need it during the coronavirus situation.
The team is working hard to continue to find suitable housing options for those who are homeless, while trying to identify people who are sleeping rough on the streets of Allerdale.
Those who require support are asked to call the housing options’ phone number 0303 123 1702 if possible. This number is also available out of hours in an emergency.
Urgent repairs to rented housing
Tenants and landlords are being reminded that homes should not be left in a state where they are unsafe and needing urgent repairs.
Tenants have a right to a decent, warm and safe place to live and it is the role of Allerdale Borough Council to keep housing conditions under review and take appropriate action in the event that hazards exist within the home.
Therefore the council is reminding tenants that if they are privately renting and they feel their home is dangerous and there is an imminent risk to their health, then they should contact their landlord in the first instance to get any repairs completed as soon as possible. It they are not happy with their landlord’s response, then they can contact the council’s Private Sector Housing Team on 0303 123 1702.
If they are a social housing tenant then they should contact their housing association for help and advice during this time.
To help alleviate the spread of Covid–19, the council’s housing team will only be carrying out essential visits where it is considered completely necessary and only after completing a suitable risk assessment. Officers may ask you to provide photographic or video evidence to help assess the risk.
When an inspection is unavoidable social distancing measures and other measures will be applied to help protect the tenant and council officer from infection.
Our leisure centres in Workington and Cockermouth as well as The Wave Centre in Maryport are now open with some measures to protect customers and staff. Please follow the guidance at the venues. The gym at the leisure pool site in Keswick is also open.
Outdoor activities including football (3G) and exercise classes are currently available at Workington Leisure Centre.
Sessions need to be booked in advance and more information about bookings, memberships and activities can be found on the Better website at https://www.better.org.uk/leisure-centre/allerdale.
Please do support our markets in Workington, Wigton, Keswick and Silloth. They are now open with covid-secure measures in place.
The various safety measures that were in place at the markets prior to lockdown, such as hand-sanitiser stations and reduced stall numbers if applicable, will be in place when they return.
We look forward to welcoming back customers and traders and urge anyone attending one of our markets to adhere to the Covid-19 guidelines.
Play areas and parks
Allerdale Borough Council manages some play areas in the borough and these are open for use. The council urges everyone to floow government guidance when using them.
The play areas we manage are:
Hunter’s Drive, Seaton
Recreation Ground, Flimby
Camp Road, Maryport
Ennerdale Road, Maryport
Bellbrigg Lonning, Cockermouth
Harris Park, Cockermouth
If a play area does not appear on the above list, it is not owned or managed by Allerdale Borough Council and is likely to be the responsibility of your local town or parish council or alternatively a housing association.
The tennis courts in Harris Park, Cockermouth have reopened
Horse Close Skate Park, Hall Park, Workington has reopened
Our parks and open spaces (including Harris Park in Cockermouth, Hall Park in Workington, Harrington Nature Reserve and Siddick Ponds) are open for public use, but we ask users to behave responsibly in line with government guidelines.
Our public toilets in Workington, Harrington and Maryport are now fully open. The facilities at Allonby provide a disabled cubicle only.
This page sets out changes to Hackney carriage/private hire vehicle licensing requirements due to Coronavirus
Speak to our licensing team on 0303 123 1702 about temporary event notices.