Close Safari browser users

We are aware of an issue for those using the Safari browser to view our website, which affects some of the online forms. If you are using Safari to access one of our online forms and see an error message, we recommend using another browser such as Chrome. Our contractor is working on a solution to the issue. Apologies for any inconvenience.

Close Coronavirus

See the latest news and get more information regarding coronavirus (Covid-19). Find out more about the help for affected businesses, charities and individuals. There is also advice if you are reopening your business and shopping safely. Please use our online forms, webchat, app and phone number to contact us. Our offices remain closed to the public. 

Advertisement

Advice and guidance for shoppers, residents and visitors on how to stay Covid-safe when out and about

Our town centres and visitor attractions may appear a little different as coronavirus lockdown eases and we return to a more normal life. 

Below is some advice and guidance for residents, shoppers and visitors to help you when out and about. You may also like to see our Visit Allerdale website.

Please follow safe distancing measures and look out for signage. Also follow this advice:

  • Do not leave home if you or anyone in your household has symptoms.
  • Only visit shops with people you live with.
  • Maintain two metre social distancing at all times wherever possible.
  • Wear face coverings in enclosed public spaces where social distancing isn’t possible including public transport. There is also advice on when to wear a face covering.
  • Bring your own hand sanitiser. 
  • Keep contact to a minimum and try to use contactless payments if available.
  • Some shops will need to limit the number of customers, so you may be asked to queue outside.
  • Shop alone where possible, unless you need specific assistance.

The government has also produced advice when using public transport.

 

Measures being introduced will include barriers, extra signage and stencils on pavements. Government guidance advises that some of the measures may need to stay in place for some time.    

Some specific measures are: 

  • Widening of the right-hand pavement on Cockermouth’s Station Street (as looking up from Main Street) with barriers in the road. Parking will continue to be allowed on the other side of the street, with one bay set-aside for local shops to use for loading. People are being asked to keep this bay clear for loading-only so that local businesses can continue to receive deliveries. We are also intoruducing a pedestrian one-way system into this street.
  • A one-way system being introduced for pedestrians in Market Place in Keswick 
  • A pedestrian one-way system is being introduced on the pavements on Workington’s Murray Road. To ensure the safety of everyone, drivers are asked to take particular care when using this road and pedestrians are asked to cross at crossing points along the street.  

We're rolling out the reopening of our toilets from Monday 15 June. However, to keep users and staff safe, the number of people able to use the facilities at any one time will be reduced. Toilets in Cockermouth, Aspatria, Silloth and Keswick are run by the town council or other organisations and so different opening arrangements apply.

The council’s car parks remain open with users advised to use the MiPermit mobile-phone app to pay where possible, as this means they do not have to interact with the payment machines which are only taking card payments. The advantages of using the MiPermit app is that users can pay for extra parking if they find they need to stay longer than originally thought. They can also get a reminder when their parking is due to expire.

More details can be found on the council’s website.

Car parks remain free for NHS workers, care workers and volunteers.

The multi-story car park in Workington is now open.

We are phasing in the reintroduction of our markets in Keswick, Workington, Wigton and Silloth. These will return with measures to help reduce the risk of the spread of the virus. 

Our Visit Allerdale website shows the restaurants in your local area registered with the scheme.

One-way systems in town centres

To help with social distancing, in consultation with the local partners and Cumbria County Council we are introducing pedestrian one-way systems in some of the town centre streets to alleviate congestion. 

These are:

  • Keswick Market Square
  • Cockermouth Station Street 

(you may have to zoom in, or increase the map size)