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Garden waste collections

The council and our waste collection partners Allerdale Waste Services would like to apologise for the issues which have affected some properties' garden waste collections over the last couple of weeks. The issues have been caused by self-isolation and other staff absences. 

The advice for households who've not had their collection this week is to take bins back in and present them on their next scheduled garden waste collection day.

Households are advised to continue checking our website and social media accounts for the latest information on collections.


England has moved into Step 4 from 19 July 2021

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help and advice for affected businesses, charities and other organisations.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

Advice and guidance for shoppers, residents and visitors on how to stay Covid-safe when out and about

Below is some advice and guidance for residents, shoppers and visitors to help you when out and about.

NHS Test and Trace

Protect your loved ones. Download the app.

The NHS COVID-19 app , available to download in England and Wales, is the fastest way to see if you're at risk from coronavirus. The faster you know, the quicker you can alert and protect your loved ones and community, helping to stop the spread of coronavirus.

The app has a number of tools to protect you, including contact tracing, information on local area restrictions and venue check-in. It uses proven technology from Apple and Google, designed to protect every user’s privacy.

NHS Track and Trace video

Coronavirus restrictions

England is currently in Step 4.

Advice for residents and visitors

Please follow safe distancing measures and look out for signage. Also follow this advice:

  • Do not leave home if you or anyone in your household has symptoms.
  • From the 19 July 2021, the government expects and recommends that people minimise social contacts and wear a face covering in crowded areas such as public transport. Follow guidance on the bus or train. 


From 19 July 2021, Government expects and recommends that people wear face coverings in crowded areas such as public transport.

Yes. Council-run toilets in Workington, Allonby and Maryport will remain open. The council asks all users to follow the covid-secure guidelines. Other toilets in the area are run by town and parish councils.

The council’s car parks remain open with users advised to use the MiPermit mobile-phone app to pay where possible, as this means they do not have to interact with the payment machines. The advantages of using the MiPermit app is that users can pay for extra parking if they find they need to stay longer than originally thought. They can also get a reminder when their parking is due to expire.

More details can be found on the council’s website .

Our markets in Keswick, Workington, Wigton and Silloth are operating. We ask people observe and adhere to the government guidance, especially if the area is crowded.