Close Coronavirus

See the latest news and get more information regarding coronavirus (Covid-19). Find out more about help for affected businesses and individuals. Please use our online forms, webchat, app and phone number to contact us. Our offices are closed to the public. We have suspended garden waste collections to free up resource for the other collections.


Coronavirus and Allerdale's waste collection services

Suspension of garden waste collections

We suspended the collection of garden waste from Monday, March 23. 

The decision has been made reluctantly but is necessary to protect other collections, such as domestic waste, during the Coronavirus outbreak. 

Not collecting green waste will free up crews and vehicles to meet core service priorities. 

Glass, cans and plastic, paper and cardboard, trade waste and household waste collections are all unaffected by the decision. 

Check your bin collection day

The suspension is in place until further notice but the council aims to resume collections as soon as possible. The situation will be reviewed in June. 

The move brings Allerdale in line with Copeland Borough Council and Carlisle City Council, which have both already halted their green waste collections. 

We encourage home composting as an alternative option while this suspension is place. One option is to use a compost bin which can be purchased at a reduced cost

Please keep hold of any garden waste until the service resumes. Please don't fly-tip it as this will litter your neighbourhood and take valuable resources away from the efforts to combat the effects of the coronavirus. 

Disposing of potentially infected waste

How to safely handle waste potentially contaminated by coronavirus

Waste from possible cases and cleaning of areas where possible cases have been (including disposable cloths and tissues):

  • Should be put in a plastic rubbish bag and tied when full.
  • The plastic bag should then be placed in a second bin bag and tied.
  • It should be put in a suitable and secure place and marked for storage until the individual’s test results are known or at least 72 hours has passed.

Waste should be stored safely and kept away from children. You should not put your waste in communal waste areas until negative test results are known or the waste has been stored for at least 72 hours.

  • if the individual tests negative, this can be put in with the normal waste
  • if the individual tests positive, then store it for at least 72 hours and put in with the normal waste

If storage for at least 72 hours is not appropriate, arrange for collection as a Category B infectious waste by a specialist clinical waste contractor. We do not offer a clinical waste collection service. They will supply you with orange clinical waste bags for you to place your bags into so the waste can be sent for appropriate treatment.

Go to the government website for more advice on how to deal with potentially infected waste and laundry

Helping to protect our bin crews

Our bin crews are working hard to carry out the waste collections in these challenging times. Please help to protect them by cleaning bin handles, lids and any black boxes you may have. And remember to wash your hands after putting your bin out and collecting it back in too.

Trade waste collections

The council is currently contacting all their trade waste customers asking about future arrangements and whether they need collections during any closure of their business due to the government’s restrictions. You can contact the team by email.

Household waste recycling centres and the 'Crunch' service

Cumbria County Council which operates the Household Waste Recycling Centres (the 'tips') has closed them to the public. 

Please see Cumbria County Council's FAQ for more information.

Allerdale Borough Council has suspended its 'crunch' waste service due to the coronavirus outbreak. The decision has been taken in light of government advice to avoid close social contact where possible and make only essential journeys. It also means statutory waste services can continue to be provided with fewer waste crew staff if they are affected by the need to self-isolate or look after children or other family members. The suspension is temporary and new dates will be announced at a later date. We apologise for any inconvenience.

Please keep hold of any waste which you'd normally take to the HWRC's or the Crunch service until the services resume. Please don't fly-tip it as this will litter your neighbourhood and take valuable resources away from the efforts to combat the effects of the coronavirus.