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Government's £150 rebate scheme

Eligible households across Allerdale will begin to receive their £150 energy cost council tax rebate from today (Thursday 12 May). 
More than 40,000 households will receive a one-off payment, with the first batch of payments for those in council tax bands A to D who pay for their council tax via direct debit.
There are some households whose Direct Debit details have not been verified and these will follow on as soon as possible. Households who don’t pay by direct debit will receive letters containing information on how they can collect the rebate from their local post office in the coming weeks. 

Find out more about the rebate scheme.

Social and Affordable rented housing

There are several Housing Associations operating in Allerdale, they have properties available for social rent and affordable rent. Social rent levels are set through a national rent regime and tend to be cheaper than other rent models. Affordable rent levels are set at no more than 80% of local market rent. To find out more about them and where they have properties please contact the housing association directly.

Housing Associations in Allerdale
Housing AssociationContact information
Castles and
0800 085 1171
Eden Housing
01768 861 400
Home Group0345 141 746 4663
(formerly Impact Housing)0345 111 0000
Keswick Community Housing
Mitre HousingSee contact details for Eden Housing Association
Westfield Housing
01900 602906

Applying for properties from a housing association

Most housing associations in Allerdale are part of the Cumbria Choice allocations scheme, which is a partnership between the six local authorities in Cumbria and various housing associations. 

Households who want to rent from a housing association in the Cumbria Choice scheme complete an application form and priority for housing is then awarded through a system that places people in one of five Bands according to their housing needs. 

Properties are advertised on the Cumbria Choice website and customers are able to register an interest in properties. 

For more information on Cumbria Choice, including information on how to register, please go to the Cumbria Choice website.

Keswick Community Housing Trust and Westfield Housing Association are not part of Cumbria Choice, to apply for housing from them please contact them directly.

Improvements to the Cumbria Choice-Based Lettings website

We wish to provide our customers and applicants with an overview of the changes to the Cumbria Choice Policy and system that we are making in 2022. During a consultation with customers and our stakeholders in 2020, we were informed that our customers wanted an easy-to-understand policy and a simple system that would function on a mobile phone, tablet, or computer.

What does this mean?

  • A new and improved Cumbria Choice website
  • An easy to navigate customer housing portal
  • The ability for customers to reset their own passwords
  • A shorter more intuitive application form
  • The flexibility to upload evidence to your housing application yourself
  • A modern website, showing adverts complete with a map view search option
  • Reduction of our current banding system to 3 simple bands A. B and C. Band A - Urgent need for housing Band B - Statutory housing need to move Band C - All other applications with an evidenced housing need
  • Unlimited bids each week for applicants in Band C
  • 9 qualification guidelines
  • The ability to suspend applications which previously may have been made ineligible. This means if an applicant is suspended due to unacceptable behaviour or housing related debts, they will be registered to the system allowing them to accrue time on the register, but they will be prevented from bidding. This will allow applicants time to address any issues before bidding can take place.

Do I need to do anything?

Please do not panic! You do not need to do anything. All changes when applied will occur automatically for you.

Local Lettings Policy

Housing association properties in Cockermouth and Keswick and its surrounding areas are covered by a Local Lettings Policy. This policy was developed to give local households priority when they apply for housing where they live or work.

Affordable Rents from a private landlord

Occasionally, a developer will choose to rent out their affordable properties. The amount of rent charged is limited to 80% of the open market rent and houses can only be rented to households certified as eligible by the Council. To be eligible, households must prove they meet the criteria below.

The area considered to be the ‘Locality’ widens the longer the property is available. After 12 weeks ‘Locality’ is defined as the whole of Allerdale. 

There are currently three properties in Allerdale which are rented to eligible households for an affordable rent by a private landlord. One is in Kirkbampton and two are in Workington. 

When one of these properties becomes available, households need to apply to the Council to be certified as eligible to rent it. Please note that we are only able to consider applications when a property is available to let. The application form is at the bottom of this page.


Affordable private rent housing criteria
A connection to the localityResident in the locality for at least five years
Previous resident in the locality of at least five of the last ten years
Family association with an existing resident of at least five years residence in the locality – family connection means spouse, civil partner, parent, children, brothers or sisters
Permanent employment in the locality or has accepted the offer of such employment
AffordabilityHousehold unable to buy an appropriate property on the open market in the locality

For more information about renting affordable housing please email us at

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