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Garden waste collections

The council and our waste collection partners Allerdale Waste Services would like to apologise for the issues which have affected some properties' garden waste collections this week. The issues have been caused by self-isolation and other staff absences. 

The advice for households who've not had their collection this week is to take bins back in and present them on their next scheduled garden waste collection day.

Households are advised to continue checking our website and social media accounts for the latest information on collections.

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Coronavirus

England has moved into Step 4 from 19 July 2021

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help and advice for affected businesses, charities and other organisations.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

Larger Bin Requests

 

The standard sized bin for a household is 120 litres. There may be circumstances where a larger amount of general waste is produced and a larger one is needed. In these cases 240 litre bins are available for residents who meet certain criteria. Please note, if you already have a 240 litre bin you will not be given a larger one.

You may apply for a larger bin if:

You live in the home full time (the property is not a second home or work away from home) AND

Five or more adults live in the property OR

There are four people in the household including children in nappies, for example one baby, one other child and two adults OR

There are two babies and two adults in the property OR

Somebody in the household has a medical condition which produces a large amount of waste

 Larger bins are not usually issued to the below types of household

A household with two adults and two older children

If there are two adults and one baby

If there are fewer than five people and no babies

Request a larger bin

The information supplied will only be used for the purpose of assessing waste arrangements; however, it may be cross-referenced with Council records.

Applications are subject to continuous monitoring. If circumstances change for example when a baby is no longer in nappies or somebody leaves the property the bin size will revert  back to the standard 120 litre refuse bin.

At Allerdale we're keen to promote sustainable household waste management.  If it is found that recyclable material is not being recycled but placed in the general refuse bin, the larger bin may be removed.

We are be happy to offer advice and support if needed, You can either contact our customer service team on 0303 123 1702  or find useful guidance on what you can recycle on our  Which rubbish, which bin? page.