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Coronavirus

See the latest news and get more information regarding coronavirus (Covid-19). Find out more about the help for affected businesses, charities and individuals. There is also advice if you are reopening your business and shopping safely. Please use our online forms, webchat, app and phone number to contact us. Our Wigton office is open by appointment only - call 0303 123 1702 to book an appointment to speak to a customer service advisor.

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What happens to your recycling?

We collect thousands of tonnes of recycling every year. The recycling, paper and garden waste goes to a processing plant called Hespin Wood just outside of Carlisle which is run by Cumbria Waste Management. 

All the paper and card is mixed up to the right proportions before being sent to be reprocessed and turned into news print.

All the garden waste is added to giant compost heaps which are turned every week. Within eight weeks, we have some fantastic compost which is sold in shops.

How do you sort my glass, cans and plastics?

We're often asked how all the glass, cans and plastics gets sorted. The material goes through a special sorting machine. The video below explains it best: