Close ​​​​​​​Waste collections

We are currently experiencing issues with our bin collections which means we have not been able to make it to some properties on the scheduled day. We apologise to everyone affected by this. To help alleviate the issue whilst a long-term solution is devised, we are suspending garden waste and glass, cans and plastic collections for up to two months from 8 July 2019. More details.

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When is your bin day?

Use the online calendar below to check when we will collect your bins.

Just put in your postcode or your street name, find your address and click 'view collection details'.

If your bins are being collected today, it will also show you whether our crews have already been to your address or not.

You can also use the system below to report to us if you have a missed collection. 

Reporting a missed bin

Once you have found your property below, you can report a missed bin as well. Just click on the button "report a missed bin".

You can also find out more about what waste can go in each bin.

You may need to provide contact details when reporting a missed bin. Therefore before reporting it, you may want to read our Waste Services Privacy Notice.

Temporary suspension of some waste collections

Allerdale Borough Council is advising residents of changes to waste services over the next few weeks which are aimed at alleviating the issues which are affecting collections. Both the council, and FCC Environment, apologises for any inconvenience caused. 


The council introduced a new waste collection service on 1 April 2019 with services provided by FCC Environment. This introduced completely new bin collection rounds and new lorries with in-cab technology.  
 
However, since the changes were introduced the bin crews have not been able to make it to some properties on the scheduled day. Therefore, the council is introducing temporary changes, to help crews complete the rounds whilst more permanent solutions are devised by the council and FCC. 
 
The changes come into place from Monday 8 July 2019 and will mean: 

  • All garden waste collections are suspended for up to the next two months 
  • All glass, cans and plastic recycling collections are also suspended for up to the next two months 

 

Domestic waste and paper and card and trade waste collections remain unaffected by the changes. 

Unfortunately, crews are unable to collect the recycling, paper and card, and garden waste from properties that they were not able to get to this past week (beginning 1 July 2019). However, they shall take excess domestic waste from these properties in the week beginning 8 July 2019. 

During this period, residents are advised to use the recycling centres and the household waste recycling sites to dispose of their recycling and garden waste. Details, and locations, can be found on the council’s website 

Residents are also encouraged to remember the phrase: Reduce, reuse, recycle. Where possible reduce the amount of waste you are creating and reuse items such as plastic boxes to help reduce the amount of waste you put out and to wash and squash down recycling where possible.
 

Bin collection calendar and report a missed bin

A problem? Report it online to us now

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