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Garden waste collections

The council and our waste collection partners Allerdale Waste Services would like to apologise for the issues which have affected some properties' garden waste collections this week. The issues have been caused by self-isolation and other staff absences. 

The advice for households who've not had their collection this week is to take bins back in and present them on their next scheduled garden waste collection day.

Households are advised to continue checking our website and social media accounts for the latest information on collections.

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Coronavirus

England has moved into Step 4 from 19 July 2021

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help and advice for affected businesses, charities and other organisations.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

When is your bin day?

To check when our crews will come to empty your bins, use the links to the take you to the online calendar.

Please have your bins out ready for emptying before 6am on the day of collection.

If your bins are being collected today, it will also show you whether our crews have been to your address or not.

If we have missed emptying your bins, apologies. You can also use the system to report a missed collection.

Issue with collections on Friday, July 30, 2021

Due to self-isolation and other staff absences, collections of garden waste from some properties are unfortunately not able to take place today (Friday, July 30th). The issues will affect a number of properties in Flimby and Maryport.

This means we are able to concentrate the reduced resources on general waste collections across the borough.

The advice for of households affected in these areas is to take your bins back in and place them out for collection on your next scheduled garden waste collection day.

Alternatively, the household waste recycling centres (tips) run by Cumbria County Council in Workington, Maryport and Wigton accept garden waste. More information about their opening times and arrangements can be found at https://www.cumbria.gov.uk/planning-environment/waste-management/servicesincumbria/hwrcs/hwrc.asp.

The council and our collection partners Allerdale Waste Services would like to apologise for any inconvenience.

Issue with collections on Thursday, July 29, 2021

Due to staff absences, collections of garden waste from some properties are unfortunately not able to take place today (Thursday, July 29th). The issues will affect a number of properties in Cockermouthand the Bothel, Moota and Blindcrake areas.

This means we are able to concentrate the reduced resources on general waste collections across the borough.

The advice for of households affected in these areas is to take your bins back in and place them out for collection on your next scheduled garden waste collection day.

Alternatively, the household waste recycling centres (tips) run by Cumbria County Council in Workington, Maryport and Wigton accept garden waste. More information about their opening times and arrangements can be found at https://www.cumbria.gov.uk/planning-environment/waste-management/servicesincumbria/hwrcs/hwrc.asp.

The council and our collection partners Allerdale Waste Services would like to apologise for any inconvenience.

Issue with collections on Tuesday, July 27, 2021

Due to staff absences due to self-isolation and sickness, collections of garden waste from some properties are unfortunately not able to take place today (Tuesday, July 27th). The issues will affect a number of properties in the Harrington and Salterbeck areas of Workington, as well as households in the Keswick, Portinscale, Braithwaite, Thornthwaite, Bassenthwaite, Embleton areas. Households in the Prospect, Hayton, Oughterside, Aspatria, Torpenhow, Mealsgate, Boltongate, Ireby, Westward, Bolton New Houses and Bolton Low Houses areas are also affected.

This means we are able to concentrate the reduced resources on general waste collections across the borough.

The advice for of households affected in these areas is to take your bins back in and place them out for collection on your next scheduled garden waste collection day.

Alternatively, the household waste recycling centres (tips) run by Cumbria County Council in Workington, Maryport and Wigton accept garden waste. More information about their opening times and arrangements can be found at https://www.cumbria.gov.uk/planning-environment/waste-management/servicesincumbria/hwrcs/hwrc.asp.

The council and our collection partners Allerdale Waste Services would like to apologise for any inconvenience.

Issue with collections on Monday, July 26, 2021

Due to staff absence collections of garden waste from some properties are unfortunately not able to take place today (Monday, July 26th). The issues will affect a number of properties in the Glasson, Kirkbride, Anthorn, Bowness-on-Solway, Port Carlisle, Fingland, Drumburgh and Easton areas. This means we are able to concentrate the reduced resources on general waste collections across the borough.

The advice for of households affected in these areas is to take your bins back in and place them out for collection on your next scheduled garden waste collection day.

Alternatively, the household waste recycling centres (tips) run by Cumbria County Council in Workington, Maryport and Wigton accept garden waste. More information about their opening times and arrangements can be found at https://www.cumbria.gov.uk/planning-environment/waste-management/servicesincumbria/hwrcs/hwrc.asp.

The council and our collection partners Allerdale Waste Services would like to apologise for any inconvenience.

Reporting a missed bin

Once you have found your property below, you can report a missed bin as well. Just click on the button "report a missed bin".

You can also find out more about what waste can go in each bin.

You may need to provide contact details when reporting a missed bin. Therefore before reporting it, you may want to read our Waste Services Privacy Notice .

Bin collection calendar and report a missed bin

Click on the button to check your bin collection day. You'll also be able to report a missed bin. 

The link will take you to another website which will open a new window. This is the website for our bin collection system.

Check your bin collection day

Download your annual bin calendar

If you'd like a bin calendar for the year - to print out or have on your mobile device - type your postcode into the search box below and then find your address. 

This should work for most properties, but if it does not show information for your home, we do apologise and we are working on making improvements. Please contact our customer services team on 0303 123 1702.

If we have missed emptying your bin, apologies. You can report it to us online.

 

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