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Coronavirus

The government has introduced Plan B measures to help slow the spread of the Omicron Covid-19 variant. Find out more about these measures on our website. Businesses wishing to apply for the support grants can do so online.

When is your bin day?

To check when our crews will come to empty your bins, use the links to the take you to the online calendar.

Please have your bins out ready for emptying before 6am on the day of collection.

If your bins are being collected today, it will also show you whether our crews have been to your address or not.

If we have missed emptying your bins, apologies. You can also use the system to report a missed collection.

Garden waste collections

Garden waste collections have now finished for the winter months. They'll return in March. Check the bin calendar below for more information.

Reporting a missed bin

How to report a missed collection

Once you have found your property below, you can report a missed bin as well. Just click on the button "report a missed bin".

You may need to provide contact details when reporting a missed bin. 

Bin collection calendar and report a missed bin

Click on the button to check your bin collection day. You'll also be able to report a missed bin. 

The link will take you to another website which will open a new window. This is the website for our bin collection system.

Check your bin day

Download the annual bin calendar for your home

If you'd like a bin calendar for the year - to print out or have on your mobile device - type your postcode into the search box below and then find your address. 

This should work for most properties, but if it does not show information for your home, we do apologise and we are working on making improvements. Please contact our customer services team on 0303 123 1702.

If we have missed emptying your bin, apologies. You can report it to us online.

For trade collections, please check the collection schedule in your contract.

Address Search

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A problem? Report it online to us now

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