Waste collections and your bin calendar
Information on waste collections in the former Allerdale area
Following the announcement that strike action has now ended, Allerdale Waste Services is safely reintroducing all waste and recycling collection services in a phased approach.
Kerbside collections of glass, cans and plastic, and garden waste have restarted.
Residents who have not had either their refuse, recycling or garden waste collected are being advised to leave their bins out for collection and crews will look to return as soon as possible.
If bins have not been emptied by the end of the day on Saturday 30 September, residents should present their bins for collection on the next scheduled collection date.
As of Monday 25 September, Allerdale Waste Services have resumed full garden waste collections, and the collection of paper and cardboard.
Recycling sites continue to be available for glass, cans, plastics, paper, and card. Sites continue to be serviced more regularly. Details of sites can be found on our Recycling Banks webpage.
Cumberland Council understands that the disruption to waste and recycling services is difficult for residents and business.
Our Customer Service team is happy to speak to you and help where they can, however, we ask for your patience in dealing with these enquiries.
Cumberland Council has an obligation to protect its staff and, as such, we believe that verbal abuse and aggression are unacceptable. Thank you.
Frequently asked questions
Can I get a refund on my council tax if my bin isn’t emptied?
Cumberland Council, your local town/parish council and the Police and Crime Commissioner have a legal duty to set a balanced budget to consider all predicted expenditure prior to the financial year. Part of the budget setting process includes setting the Council Tax to cover education, libraries, road maintenance, street lighting and cleansing, social care, police, planning, waste collection, etc. It is not a service charge for services provided.
Is Trade waste affected?
All trade waste collections are operating as normal, and customers are advised to put their bin(s) out as they normally would.
General advice on waste collections
Please have your bins out ready for emptying before 6am on the day of collection.
If your bins are being collected today, it will also show you whether our crews have been to your address or not.
Bin collection calendar
Click on the button to check your bin collection day.
The link will take you to another website which will open a new window. This is the website for our bin collection system.Check your bin day
Download the annual bin calendar for your home
If you'd like a bin calendar for the year - to print out or have on your mobile device - type your postcode into the search box below and then find your address.
This should work for most properties, but if it does not show information for your home, we do apologise and we are working on making improvements. Please contact our customer services team on 0300 373 3730.
For trade collections, please check the collection schedule in your contract.
Please enter postcode, street, town, or partial address