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Bank holiday bin collection changes

There will be some changes to bin collections on the week commencing Monday, May 3, due to the bank holiday. Collections will take place one day later than normal. You can view the online calendar - or download an annual one - by clicking here.

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Elections in May 2021

Elections for the Cumbria Police and Crime Commissioner and by-elections for some local government seats were held on 6 May 2021. Find out more about the elections and the local by-election results as they come in.

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Coronavirus

Coronavirus restrictions remain in place across England including Allerdale. Some of the rules on what you can and cannot do changed on April 12. However, many restrictions remain in place. This link includes details of the roadmap out of lockdown.

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help for affected businesses, charities and other organisations including the support grants that are available.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

When is your bin day?

To check when our crews will come to empty your bins, use the links to the take you to the online calendar.

If your bins are being collected today, it will also show you whether our crews have been to your address or not.

If we have missed emptying your bins, apologies. You can also use the system to report a missed collection.

Reporting a missed bin

Once you have found your property below, you can report a missed bin as well. Just click on the button "report a missed bin".

You can also find out more about what waste can go in each bin.

You may need to provide contact details when reporting a missed bin. Therefore before reporting it, you may want to read our Waste Services Privacy Notice .

Bin collection calendar and report a missed bin

Click on the button to check your bin collection day. You'll also be able to report a missed bin. 

The link will take you to another website which will open a new window. This is the website for our bin collection system.

PLEASE NOTE: Due to an error the online calendar is showing an incorrect day, but the right date. So for the week commencing May 3, 2021, a Thursday collection will be happening on Friday 7th May. However, the calendar is showing Thursday 7th May. Please go by date rather than day. Sorry for any confusion - we're working to fix it.

Check your bin collection day

Download your annual bin calendar

If you'd like a bin calendar for the year - to print out or have on your mobile device - type your postcode into the search box below and then find your address. 

This should work for most properties, but if it does not show information for your home, we do apologise and we are working on making improvements. Please contact our customer services team on 0303 123 1702.

If we have missed emptying your bin, apologies. You can report it to us online.

 

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