Close Safari browser users

We are aware of an issue which may affect those using the Safari browser to view our website, which affects some of the online forms. If you are using Safari to access one of our online forms and see an error message, we recommend using another browser such as Chrome. Our contractor is working on a solution to the issue. Apologies for any inconvenience.

Close Coronavirus

See the latest news and get more information regarding coronavirus (Covid-19). Find out more about the help for affected businesses, charities and individuals. There is also advice if you are reopening your business and shopping safely. Please use our online forms, webchat, app and phone number to contact us. Our offices remain closed to the public. 

Advertisement

When is your bin day?

Use the online calendar below to check when we will collect your bins.

Just put in your postcode or your street name, find your address and click 'view collection details'.

If your bins are being collected today, it will also show you whether our crews have already been to your address or not.

You can also use the system below to report to us if you have a missed collection. 

Garden waste collections

Garden waste collections across Allerdale have now resumed meaning residents’ green waste will be picked up every fortnight on the day their collections are currently scheduled for. The resumption comes after services were suspended due to the coronavirus outbreak.

Residents across Allerdale are asked to play their part in helping the collections to resume smoothly by:

  • Making sure their bin is not too heavy – this normally happens if a container is filled with soil. Collection vehicles have an automatic weight restriction fitted which identifies any bin which is too heavy for the lifting equipment.
  • Continuing to clean bin handles before and after collection and washing their hands after touching a bin to help reduce the risk of spreading the virus.

Households that have more than one garden bin are now allowed to place them all out for collection.

Residents can check their bin collection day by going to our online bin collection calendar

Reporting a missed bin

Once you have found your property below, you can report a missed bin as well. Just click on the button "report a missed bin".

You can also find out more about what waste can go in each bin.

You may need to provide contact details when reporting a missed bin. Therefore before reporting it, you may want to read our Waste Services Privacy Notice.

Bin collection calendar and report a missed bin

Click on the button to check your bin collection day. You'll also be able to report a missed bin. 

The link will take you to another website which will open a new window. This is the website for our bin collection system.

Check your bin collection day

A problem? Report it online to us now

You may also like